Refund policy

Refund & Replacement Policy

Each product sold by Rich in the Mind is made to order.

Returns

We accept returns on eligible items within 14 days of delivery, provided the item is unused, unworn, unwashed, and in its original condition.

Customers are responsible for return shipping costs. Original shipping fees are non-refundable.

Custom or made-to-order items are not eligible for return unless they arrive damaged or defective.

Damaged or Incorrect Orders

If your item arrives damaged, misprinted, or defective, please contact us within 7 days of delivery at

info@richinthemind.com

Please include your order number and clear photos of the issue. Approved claims will be resolved with a replacement or refund in accordance with our fulfillment partner’s policies.

Non-Returnable Items

The following items are not eligible for return or refund:

• Mugs and drinkware, except in cases of damage or misprint

• Worn, washed, or altered apparel

• Items ordered incorrectly by the customer (including size or color selection)

• Gifted items

• Sale or promotional items

Return Approval

All returns require prior approval. Unauthorized returns will not be accepted.

Shipping Responsibility

Once an order has been transferred to the shipping carrier, Rich in the Mind is not responsible for delays, loss, or delivery errors caused by the carrier.

Contact

For all return requests, contact

info@richinthemind.com